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Frequently Asked Questions

 
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Baby Shower Invitations and Birth Announcements Wedding Invitations and Bridal Shower Invitations Greeting Cards Gift Certificates Children's Stationery Christening Invitations and Baptism Announcements Fill-in Invitations Floral Invitations Graduation Invitations and Graduation Announcements Jewish Occasions Laser Paper, Ink Jet Paper and Computer Paper Monogram Notecards, Initial Notecards New Home Announcements, Moving Announcements Notecards, Thank You Notecards Personalized Notecards, Informal Notecards Placecards Writing Papers, Stationery Themed Invitations, Party Invitations Vellum and Bow Collections

Frequently Askeds Questions (FAQs)

The following links give answers to frequently asked questions about our various greeting cards, invitations, announcements, and more.

Do you have a minimum order?

Our minimum order on our website is only $25.00 in merchandise.
There is a 3 pack minimum on most invitation designs.

I'm interested in invitations which I can print myself. What is the weight of your papers?

Our invitation and announcement paper stocks are a high quality, smooth card stock that is compatible with today's laser, ink jet and bubble jet printers. We call these "imprintables" and also refer to them as Print It Yourself papers.

Our invitation paper stocks are generally an 85lb (some 65 lb) offset cover weight paperstock which holds both black and color inks beautifully. Due to the wide variety of printers, we can not guarantee the quality of printing on your specific printer. We will be glad to send you a sample of any paper that you are interested in testing to verify compatibility with your printer.

Our 8 1/2" x 11" laser stationery is a 24lb high quality paper stock specifically created for laser, ink jet and bubble jet printers.

What envelopes are available? Are envelopes included?

We include envelopes with all of our imprintables and cards unless otherwise noted.

Our envelopes for imprintables are a high quality paper stock with a square flap envelope. Our standard color is white, although you may select a substitute color for certain products.

Are your papers acid free, lignin free, buffered, etc?

We offer many different types of papers so it all depends on which series of papers you are referring to. Since this is a question that is usually asked by scrapbookers, we will assume that you are inquiring about our scrapbook and laser papers (our SC and LS series). Our SC and LS series of papers are 100% acid and lignen free. They have a pH factor of 7.2 and are not buffered.

Do you have a paper catalog that you can send to me in the mail?

Our website is our catalog and we are pleased to send you samples so that you can see the product and the quality for yourself.


Can you send me a sample of an item that I am interested in?

Yes. We are glad to send you a few samples of imprintables that you are interested in. Simply let us know by email which items you are interested in seeing. Be sure to provide us with a mailing address.

Where do you ship from? What is the cost of shipping an order?

We ship from Montrose, CA, a suburb of Los Angeles. We ship most orders within 24 hours of receipt and use FedEx ground service delivery. Express shipping is also available. Our standard shipping rates within the continental U.S. are as follows:

For orders of $100.00 or more - FREE SHIPPING (Ground service)
For orders less than $100.00 - $6.95

Express shipping For orders of $100.00 or more
Next Day Delivery - $41.95
2 Day Air Delivery - $19.95
3 day Air Delivery - $12.95

Express shipping For orders of less than $100.00
Next Day Delivery - $36.95
2 Day Air Delivery - $16.95
3 day Air Delivery - $12.95

You can also use your own FedEx account for Next Day and 2 Day delivery.

Hawaii, Alaska and Puerto Rico
For shipments to HI, AK and PR, the rates are:
Next Day Delivery - $41.95
2 Day Air Delivery - $26.95

Canadian/International Orders
Due to complications in shipping into Canada and other international locations, we apologize but we no longer ship outside the United States.

I want to place an order but I'm uncomfortable with giving out my credit card information over the internet. Can orders be sent COD?

Yes. At Colors By Design, we are committed to protecting your privacy and the information you send us which is why all of our transactions are processed on a secure server (SSL). We want you to feel comfortable and if you do not want to use a credit card over the internet, we will accommodate you:

You can prepay your order by sending a check in advance. Simply complete an order and select the BY CHECK option during the check out process. You will get a screen that creates an invoice with the proper amount to send in to us, and which shows the correct mailing address.

Can I return my order?

Yes, within 30 days of shipment of the original order. Please return to:
Colors By Design
2029 Verdugo Blvd., #723
Montrose, CA 91020

Upon receipt and inspection of the goods in re-sellable condition, we will issue you a credit to your credit card for the amount of purchase less 1) 25% restocking fee, and 2) the actual cost of shipping.


Colors by Design

Montrose, CA 91020


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